Frequently Asked Questions About Our Portrait Sessions
We’ve tried to answer all of your frequently asked questions below.
If you want to learn more about our services and products, please don’t hesitate to contact us.
Relaxed, casual and fun. We don't want you to pose like a statue for the camera; we’re about interaction. Sometimes we’ll wander around a location and sometimes you’ll show off your magic in our studio. But no matter the situation, our photographers observe and document the moments that matter.
In addition to authentic images that reveal real emotion and personality, we create aesthetically beautiful photographs that are engaging and interesting. Our photographers shoot from the best angles, compose arresting images, and use expert studio lighting or beautiful natural light to create portraits you’ll treasure.
We like both, so the choice is yours. Some of our most memorable images have been created in our clients’ favorite spots where they felt most comfortable, whether at home or somewhere else. Portraits placed in a context will be meaningful for years to come (for instance, at your home, a favorite park, or a similar locale).
But we also have a fantastic studio in which we love to shoot. In the studio, we have complete control over the lighting, and we can use a simple backdrop that places all the emphasis on you and your family. Plus, it’s private, it's always room temperature, and it never rains.
a. Give some thought to the types of images you want. If you have specific ideas about what you want the portraits to look like, it’ll help us to ensure that you’re thrilled with the results. In fact, if you've seen sample shots that you love, email them to us so we can use them as references.
b. For kids and adults both, make sure you get lots of sleep the night before. Your skin will look its best, and everyone will bring their best energy to the shoot.
c. For adults, starting about 72 hours before your shoot, make your skin and eyes look their best: drink lots of water; avoid caffeine, alcohol, cigarettes and salty foods; and stay out of the sun. And don’t forget to moisturize.
d. If you’re planning on using a makeup artist, come to the shoot with your face clean and product-free (except for moisturizer).
e. Take care of all your beauty treatments (haircut & color, eyebrow shaping, tanning, etc.) in advance of the shoot (preferably about a week ahead) so the treatments are still fresh but look more natural.
It's really up to you. Some families like to match outfits, some like to match color-schemes and tones. Others just like to wear what each person feels and looks best in. The most important thing is that your clothes reflect your personality and help you achieve your objectives for the photos.
That being said, we suggest you DO:
a) Wear clothes you like and feel comfortable in.
b) Wear solid colors or subtle prints/patterns. Busy prints or clothes with big buttons or other features might take away attention from that beautiful mug of yours. Feel free to wear nicely textured clothes and fine weaves; they often look good in photos.
c) Choose clothes that complement your skin tone and eye color. Fair skin and blue eyes? Try blues, pinks and grays. Green eyes? Try browns, greens and oranges. Medium or dark skin and brown eyes? You can probably wear most colors.
d) Remove the lenses from your glasses if possible.
And we suggest that you DON’T:
a) Wear colors that closely match your skin tone (contrast will make your face stand out in the photograph). In general, solid white shirts will wash out your skin if you’re Caucasian or light-skinned.
b) Wear bright red. It’s just too strong a color for almost anybody in photographs.
- Clothes (see above).
- If we’re shooting at our studio, feel free to bring music that you or your children enjoy. And if you don’t have music on your phone, no worries! We have a pretty huge music collection available.
- Hairbrush and any styling products you need.
- For babies or young children, bring a couple of favorite toys to keep them smiling while being photographed.
- For infants, bring blankets we can swaddle them in or place them on (we have some in the studio, but it's nicer if they're your own).
First we edit the pictures. We delete the ones that aren't stellar, then crop and color/density-correct the rest. The results are posted to an online gallery, usually within about 5 business day, and we post your digital download if you’ve purchased one.
After that, if you want to purchase prints, you'll select the final images, and we'll talk about crops and retouching in case there’s anything specific you want. Then we retouch any images 8x10 or larger, and we mail your professional prints in a few days.
Both the WebReady Images and the Digital Negatives include the complete set of your edited photos, but the image resolution is different.
The "WebReady" files include proof resolution JPEG files. These files are perfect for viewing your pictures on your computer or in a digital photo frame, sharing your photographs by email, or posting them on your own website or Facebook or other social networking site. However, WebReady images are not suitable for making photo-quality prints.
The “Digital Negatives” includes the full-resolution (high-resolution) JPEG files. These files are perfect for making your own high quality prints of the images on an inkjet printer or your choice of photo labs/kiosks or print shops. We also include a set of WebReady images to make it easier to email or share online. Plus, the Digital Negatives include basic retouching on 3 images of your choice at no extra charge.
Yes. When you have a newborn baby, your time is precious. We make it quick and easy for you to order baby announcements (or holiday cards or greeting cards). There are lots of options available: just choose your favorite card, add text and photographs, and they'll be shipped right to your door.
You can also order great gift items like t-shirts, coffee mugs, tote bags, mouse pads, key tags, magnets, and more. And if we don’t offer something that you’re looking for, just contact us. Perhaps we can special-order it for you.
Yes. At no additional cost to you, we tweak every single shot before you see the proofs. We manually go through each image and adjust various qualities including color balance, exposure, shadows, sharpness, etc. It’s time-consuming, but we want to ensure that all your final images are gorgeous.
We also do basic image retouching, such as clearing skin, brightening eyes, cleaning stray hairs, etc., for free on (a) up to 3 images in your Digital Negatives, (b) all albums, and (c) all custom prints 8x10 and larger ordered directly from the studio (this option is not available for those prints ordered online).
We also do some pretty extraordinary picture manipulations with Photoshop. We charge extra for this service, but if you want a picture modified, just let us know so we can give you an estimate. Modifications range from the simple (cleaning up stray hairs or getting rid of a bit of acne) to more complex (removing extraneous people, changing backgrounds, adding smiles, or even opening blinked eyes) to artistic (turning a photograph into a line drawing or cartoon or “hand-painting” colors into a B&W image). Gotham Family Photos takes pride in its artistic and technical Photoshop abilities, and we’re happy to show you examples of our retouching upon request.